Jargon Buster / Glossary

Below is a glossary of terms we use in CCleaner Cloud and the Help Center. 



The CCleaner Cloud Agent is the small piece of software that is installed on the systems you'd like to manage. This runs in the background, but the icon can be seen in the system tray - on the bottom right corner of the screen. 

Learn more about the Agent here!



Cleaning your endpoints is one of the best features of CCleaner Cloud. It uses exactly the same cleaning algorithms as our award winning CCleaner. 

Find out how to use CCleaner here!



Running a Defrag on your Endpoints will help to optimize each system. This defragments the files on the Endpoint so that they are faster at being read. 

Find out how to use Defraggler here!



An Endpoint is a system that you manage in your account. This could be a laptop, desktop, server or even a virtual machine. 


Events are things that occur on the system which are logged in CCleaner Cloud. This can be anything from a login to a dropped internet connection. All operations that are carried out by a schedule or manually will be logged as an Event.

Find out how to manage events here!

Entire Household

A purchase of CCleaner Cloud Pro allows up to 10 devices within a household to be managed.

Find out what subscriptions are available here!



You can Group your endpoints together and perform Group Operations on them. This is particularly useful if you are managing more than one geographical location or team.

You can find out how to group endpoints here!



Every Endpoint added to your account needs to be Initialized. This process involves the new Endpoint sending through software and hardware details to your account. This will happen once per Endpoint. 

If your computer is stuck initializing, find out more here!



The CCleaner Cloud Service powers the Agent - if the Service isn't running on an Endpoint, it won't be able to communicate with the CCleaner Cloud servers.


Two-Factor Authentication

Two-Factor Authentication (also referred to as 2FA) allows an extra level of security to be applied to an account. You can enter a mobile number which receives a text following every login, and this contains an authentication number. This must be entered to complete the login.

You can find out more about this here!


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